Luxpupy

Small Treehouse Cat Tower – Compact Activity Center

$259.99

26 in stock

SKU 5211534 Category Tag

Description

The Catit Vesper Treehouse is a modern, nature-inspired playground for adventurous cats and kittens. Dressing the wooden poles (tree branches) with a variety of toys is a great way to enrich your cat’s playtime.

  1. • Extra thick sisal scratching post
  2. • Wooden branches to which you can attach toys
  3. • Stylish fabric hideaway
  4. • Relaxing hammock perch
  5. • Soft memory foam cushions
  6. •Easy to clean, renewable with replacement parts

Additional information

Weight 32.0001 lbs

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Shipping Policy

Shipping Policy

LuxPupy LLC provides reliable shipping services across the United States through trusted carriers to ensure safe and timely delivery of all orders.


Shipping Rates

  • Free Standard Shipping on all U.S. orders

  • No minimum purchase requirement

  • No hidden handling or processing fees


Order Processing & Delivery Time

  • Order Cut-off Time: 8:00 PM PST (GMT-08:00)

  • Processing Time: 1–2 business days (Monday–Friday)

  • Transit Time: 3–5 business days

  • Estimated Delivery: 4–7 business days total

Orders placed on weekends or holidays are processed the next business day.


Order Tracking

Once your order ships, a tracking number is emailed automatically. You may track your shipment via the carrier’s website or your account dashboard.


Delivery Limitations

  • Shipping is available within the United States only

  • Some large items cannot be shipped to P.O. Boxes or APO/FPO addresses

  • If an order shows “Delivered” but is missing, contact us within 48 hours


Contact Information

Return and Refund Policy

Return And Refund Policy

At LuxPupy LLC, customer satisfaction is important to us. This Return and Refund Policy explains how returns, refunds, and cancellations are handled to provide a clear and transparent shopping experience for customers within the United States.


Return Eligibility & Return Window

  • 30-Day Return Window:
    Customers may request a return within 30 days from the delivery date of the order. Requests submitted after this period will not be eligible for a refund.

  • Item Condition:
    Returned items must be:

    • Unused, unworn, and in original condition

    • Returned in original packaging

    • Include all tags, manuals, accessories, and components


Return Process

  1. Return Request:
    Email us at support@luxpupy.shop with your order number and reason for return.

  2. Return Authorization:
    Once approved, a downloadable and printable return shipping label will be emailed to you.

  3. Packaging:
    Securely pack the product in its original packaging.

  4. Shipping:
    Drop the package at the carrier specified on the return label.


Defective or Damaged Products

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect:

  • Contact us immediately at support@luxpupy.shop

  • Return shipping costs will be fully covered by LuxPupy LLC


Customer Remorse (Change of Mind)

If you decide you no longer want the product and it remains unused and in original condition:

  • You may return it within the 30-day window

  • Free return shipping is provided under our current policy


Exchanges

We do not offer direct exchanges.
To receive a different item, please return the original product and place a new order after the return is approved.


Refund Issuance

  • Inspection: Returns are inspected within 2 business days of receipt

  • Approval Notification: You will be notified via email

  • Refund Processing: Approved refunds are processed within 6 business days to the original payment method (Stripe / credit or debit card)

  • Late Refunds: Bank processing times may vary. If a refund is delayed, please contact your card issuer first.


Contact Information