Terms & Conditions

Welcome to LuxPupy LLC. By accessing or using https://luxpupy.shop/ (“Website”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our Website or services.

1. Eligibility

By using this Website, you confirm that you:

Are at least 18 years of age, or are using the Website with parental or legal guardian consent
Have the legal capacity to enter into a binding agreement
Will provide accurate, current, and complete information
Are responsible for maintaining the confidentiality of your account and all activities under it

2. Changes to These Terms

LuxPupy LLC reserves the right to update or modify these Terms at any time
Changes become effective immediately upon posting on the Website
Continued use of the Website constitutes acceptance of the revised Terms
Material changes may be communicated via email or website notice

3. Account Registration

You agree to provide truthful and complete registration information
You are responsible for safeguarding your account credentials
Notify us immediately of any unauthorized account access
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws

4. Products and Services

All products are subject to availability
Product descriptions and images are provided for reference purposes only
Actual colors and appearance may vary due to screen settings
We reserve the right to limit quantities or discontinue products at any time
All prices are listed in United States Dollars (USD)

5. Ordering and Payment

5.1 Order Acceptance

Order confirmation emails do not constitute final acceptance
We reserve the right to cancel or refuse any order
Additional verification may be required to prevent fraud

5.2 Payment Terms

Payments are processed securely through Stripe
Accepted payment methods include major credit and debit cards
Payment authorization occurs at checkout; charges are captured upon shipment
You are responsible for all charges associated with your order
Orders with declined payments may be cancelled

5.3 Pricing and Taxes

Prices may change without prior notice
Pricing or typographical errors may result in order cancellation
Sales tax is calculated at checkout based on the shipping address

6. Shipping and Delivery

Shipping terms are outlined in our Shipping Policy
Delivery timeframes are estimates and not guaranteed
Risk of loss transfers to the customer upon confirmed delivery
Customers are responsible for inspecting products upon receipt

7. Returns and Refunds

Return and refund conditions are governed by our Return & Refund Policy
Eligible items may be returned within 30 days of delivery
Approved refunds are processed within 6 business days
Original shipping charges are non-refundable unless otherwise stated

8. Intellectual Property

All Website content, including text, graphics, logos, and images, is the property of LuxPupy LLC
Trademarks and branding are protected by applicable intellectual property laws
Content may not be copied, reproduced, or distributed without written permission
By submitting user-generated content, you grant us a non-exclusive, royalty-free license to use it

9. Prohibited Activities

You agree not to:

Violate any applicable laws or regulations
Infringe intellectual property or privacy rights
Harass, abuse, or harm others
Upload or transmit viruses or malicious code
Attempt unauthorized access to systems or data
Interfere with Website functionality
Engage in fraudulent or deceptive practices

10. User Content

You retain ownership of content you submit
You grant LuxPupy LLC the right to use, display, modify, and distribute such content
You are solely responsible for the accuracy and legality of your submissions
We reserve the right to remove content that violates these Terms

11. Third-Party Links

The Website may include links to third-party websites
LuxPupy LLC is not responsible for third-party content, services, or policies
Accessing third-party links is at your own risk

12. Disclaimer of Warranties

The Website and services are provided “as is” and “as available”
We make no warranties regarding merchantability, fitness for a particular purpose, or non-infringement
We do not guarantee uninterrupted, secure, or error-free service

13. Limitation of Liability

LuxPupy LLC’s maximum liability is limited to the amount paid for the product
We are not liable for indirect, incidental, or consequential damages
We are not responsible for third-party actions or failures
Certain limitations may not apply where prohibited by law

14. Indemnification

You agree to indemnify and hold harmless LuxPupy LLC from any claims, losses, or damages arising from:

Your violation of these Terms
Misuse of the Website or services
Content you submit
Infringement of any third-party rights

15. Termination

We may suspend or terminate access to the Website at our discretion
Provisions that should survive termination will remain in effect
Termination does not relieve you of payment or legal obligations

16. Governing Law and Dispute Resolution

Governing Law: Laws of the State of New Mexico, USA
Jurisdiction: San Miguel County, New Mexico
Arbitration: Disputes shall be resolved through binding arbitration
Class Action Waiver: Claims must be brought individually

17. Force Majeure

LuxPupy LLC is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, government actions, labor disputes, internet outages, or utility failures.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms constitute the entire agreement between you and LuxPupy LLC regarding use of the Website and supersede all prior agreements.

20. Contact Information

For questions regarding these Terms & Conditions, please contact us:

LuxPupy LLC
📧 Email: support@luxpupy.shop